Jolly card design software and visitor ID systems now offer technical and installation supportAll Jolly ID Flow card design software products and visitor ID systems now offer the following technical and installation support options on every purchase:

Note: Bronze level (basic) support comes standard with every purchase. Gold and Silver level support are available in one or three year plans.

Jolly Software Technical Support Options

Gold Level Support Highlights:

  • Receive all major version upgrades while covered, in addition to minor updates
  • Receive telephone and email support with free remote assistance using meeting software such as GoTo Meeting, where applicable
  • Receive support for expert level services requests
  • Service requests are responded to within one (1) business day
  • Request manual reactivation of software license in case of complete system failure

Silver Level Support Highlights:

  • Receive telephone and email support with free remote assistance using meeting software such as GoTo Meeting, where applicable
  • Receive support for advanced level services requests
  • Service requests are responded to within two (2) business days
  • Request manual reactivation of software license in case of complete system failure

Bronze Level Support Highlights – Included with All Software purchases

  • Receive basic email support
  • Service requests are responded to within five (5) business days

Jolly Software Installation Support Option

Skip the start-up hassles with Jolly’s new Installation Support:

  • Up to 3 hours of expert installation and training after your initial purchase to ensure your software is configured to meet the unique needs of your installation environment
  • Installation walk-through and training is provided via webinar, phone, and other communication channels as needed

Find It On These Jolly Products & Pre-Packaged Kits

Jolly’s new technical and installation support options are available on these Jolly products. Note – basic support (Bronze level) comes standard with every purchase:

Questions?

Contact one of our ID Experts at 877-868-0012 or sales@idcardgroup.com if you need help choosing the best Jolly software or support plan for your organization – or want to learn about other ID software products. We’ll make it easy for you!

ID Card Group offers a price match guarantee, provides free shipping on orders over $100, and accepts purchase orders.