This short video will help you get started quickly with your Evolis Primacy card printer when you run it for the first time.


Setting Up Your Evolis Primacy Printer

    1. Unpack the Primacy printer and its accessories from the box
    2. Connect the power cable to the power supply unit and plug the power cable connector into the printer
    3. Plug the power cable into a grounded outlet (when powered properly the control panel lights are on)
    4. Install the printer driver following the instructions on the ‘Drivers, software & documentations’ CD
      NOTE: It is essential to install the printer driver before connecting the printer to the computer via the USB cable.
    5. Once the printer driver has been installed on the computer, connect the USB cable to the computer and printer
    6. Open the printer cover and insert the ribbon. Close the cover and press until a click is heard. The ribbon positions itself automatically.
    7. Open the card feeder
      • If necessary, adjust the gauge lever from right to left depending on the thickness of the cards used, from 0.25 to 1.25 mm (10 to 50mil).
      • Insert cards into the feeder (capacity: 100 cards maximum of thickness 0.76mm)
        NOTE: cards are printed on the upper face
    8. Close the feeder
    9. Run a print job. The printed cards are delivered to the output hopper (capacity of the hopper: 100 cards maximum of thickness 0.76mm).
    10. Open the output hopper door to remove the printed cards

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      ID Card Group is Official Evolis PartnerAs an authorized Evolis printer dealer, ID Card Group has deep technical knowledge from years of experience working with customers who use an Evolis card printer; printing systems; and supplies, including Evolis color ribbons, monochrome ribbons, Evolis cleaning kits, eMedia software, and printer covers and carrying cases.


      If you’d like more information on the Primacy – or need additional help getting your printer up and running, call our ID experts at 877-868-0012 or We’ll make it easy for you!

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